COVID-19 Information Page - Living Care Retirement Community

Families of Independent Residents – Please scroll to the bottom of this page to read communications that are sent to your loved one.

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Introducing the Chatter Box!

We are pleased to now offer this visitation location where residents can visit with their families on our campus while still maintaining safety and sanitation protocols to protect our residents. The Chatter Box is located right in front of our Village Center, 215 No. 40th Avenue and is available by appointment only. We are launching this with available hours on weekdays only. Additional time slots will be added ongoing as we get a feel for demand and dependent on staff availability to facilitate the visits.

We are asking for a maximum of 5 people per visit (not including the resident). For Independent Residents, please make sure you communicate personally with your loved one that you scheduled a visit and the time you scheduled so they will know to come over to the Chatter Box for the visit. For Healthcare Center and Assisted Living residents, staff will accompany your loved one for the visit and ensure that they get there on time.

When you arrive for your visit, please remain in your car until your scheduled visit time and then proceed to the bench outside the Chatter Box. Staff will be available to help facilitate your visit and sanitize in between visits.

Schedule your visit here! Chatter Box Scheduling

If you have questions about scheduling or need assistance with using the scheduling website, please contact:
Independent Living Resident Families – 966-6240
Assisted Living Resident Families – 853-3067
Healthcare Center Resident Families – 965-5250

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Living Care practices Universal Precautions, as directed by the CDC, everyday to help prevent the spread of whatever viruses or communicable diseases may be present in the Yakima community. When a new virus is identified, like the Novel Coronavirus (or COVID-19) virus, staff determine what reminders or enhancements should be made to our Universal Precautions.

CONFIRMED COVID-19 CASES ON OUR CAMPUS AS OF 7/3/2020:

0 Independent Apartment Residents
0 Hillcrest at Summitview Assisted Living Residents
1 Summitview Healthcare Center Residents*

* Two asymptomatic residents tested positive for COVID during a 3rd Health Department mandated screening of all Healthcare Center staff and residents. Families of Healthcare Center residents will be kept up-to-date directly by staff in the Healthcare Center. All Healthcare Center staff and residents are being tested starting on 6/29, a 4th round of testing. As of Friday morning, 7/3, the majority of these test results have returned and have all been negative.
* This information will be updated as we confirm changes, but for privacy sake no information beyond these statistics will be shared. *

Informational Websites & Media:

The DSHS Aging and Long-Term Support Administration
The Yakima County Health District
Centers for Disease Control and Prevention
Living Care Facebook Page

CURRENT VISITOR POLICY:

To protect our residents, we are not allowing visitors in any of our buildings or the outdoor areas of campus. Our walking path is for residents only. Exceptions will be made for end of life circumstances and arrangements should be made ahead of time prior to arriving. See information above about scheduling a visit utilizing our new Chatter Box.

Some exceptions will be made (with prior approval) for medically necessary caregivers assisting with medically necessary tasks, such as medication management and bathing assistance. These medically necessary caregivers must contact Resident Services for approval and to be added to our approved caregiver list, then be screened through our business office at 3801 Summitview Avenue each day they come onto campus, prior to entering any building on campus. They should be free from all signs of illness, wash their hands upon entering a resident’s apartment and not linger in any public area of the building or on the property.

For supply/grocery drop off for residents: In the Independent Apartments you may drop off supplies either to the Resident Services office for delivery, or to the tables just inside the entry doors for Living Court, Living View, Gable View and Valley View. For Summitview Healthcare Center and Hillcrest Assisted Living, supplies can be brought to the main business office for delivery.

Non-medically essential services in Independent Apartments, such as extra housekeeping, linen changes and laundry services, should cease or be contracted through Living Care employees. Please call the resident services office at 965-5260 during regular business hours to arrange such services.

MEALS & VILLAGE CAFE’:

All dining rooms campus wide are closed. Meals are being delivered to resident apartments, or nursing home rooms.

The Village Cafe’ is closed to all residents and public until further notice. Residents in Independent Apartments can order breakfast or lunch delivery, or choose from staple items to stock their refrigerator and pantry, from a limited menu that you can find here. APARTMENT DELIVERY MENU

CHAPLAIN SERVICES:

Our chaplains are still here and working and are now are doing limited in-person visits with residents. They are also available by phone and are providing encouragement, counsel and helpful services in other ways, as well. If you think your loved one could use a call, or that your loved one is doing poorly and needs an encouraging visit from one of our chaplains, you may reach them at: Chaplain Rick 965-5231; Chaplain Todd 965-5258.

SALON SERVICES:

We have started offering limited salon services to residents on campus, with specific and stringent safety and sanitation protocols. Our salons are closed to the public, only residents may use these services, and our providers are only providing services to Living Care residents (not working in other salons in the community). Residents may call the salon at 853-3020 to request an appointment.

GROUP ACTIVITIES:

In the Independent Apartments only, we have started having some small activities where we can socially distance and monitor sanitation protocols appropriately. At present we are offering scenic drives on the Living Care bus (no stops), a chaplain devotional and fitness classes. A maximum of 5 residents may attend these at a time and only with prior screening and reservation. For these activities, we are keeping residents grouped with only other individuals from the building they live in. Additionally, our staff continue to work creatively and diligently to come up with ideas and provide materials for activities that can be done while staying in individual apartments.

OTHER:

Courtesy Car: At this time, courtesy car service for Independent Residents will be provided only for medically necessary appointments.
Village Center: Closed
Guest Apartments: Closed

Letter to Independent Residents on 7/3/20

Letter to Independent Residents on 6/29/20

Letter to Independent Residents on 6/26/20

Chaplain’s Letter on 6/26/20

Letter to Independent Residents on 6/24/20

Chaplain’s Letter on 6/19/20

Letter to Independent Residents on 6/17/20

Letter to Independent Residents on 6/12/20

Chaplain’s Letter on 6/12/20

Activities Information Letter and Form on 6/9/20

Letter to Independent Residents on 6/9/20

Dads and Grads Parade Information 6/5/20